SUPPORT HOURS

Support Hours

Business Hours

9:00am – 6:00pm. (JST UTC+9)
Mon. - Fri.

Support is closed on the following Public holidays

dateJapanese holidays
January 1 New Year’s Day
12 Coming-of-Age Day
February 11 National Foundation Day
23 The Emperor’s Birthday
March 20 Vernal Equinox Day
April 29 Showa Day
May 3 Constitution Day
4 Greenery Day
5 Children’s Day
date Japanese holidays
May 6 Substitute holiday
July 20 Marine Day
August 11 Mountain Day
September 21 Respect-for-the-Aged Day
22 National holiday
23 Autumnal Equinox Day
October 12 Health and Sports Day
Novenber 3 Culture Day
23 Labor Thanksgiving Day
dateJapanese holidays
January 1 New Year’s Day
12 Coming-of-Age Day
February 11 National Foundation Day
23 The Emperor’s Birthday
March 20 Vernal Equinox Day
April 29 Showa Day
May 3 Constitution Day
4 Greenery Day
5 Children’s Day
6 Substitute holiday
July 20 Marine Day
August 11 Mountain Day
September 21 Respect-for-the-Aged Day
22 National holiday
23 Autumnal Equinox Day
October 12 Health and Sports Day
Novenber 3 Culture Day
23 Labor Thanksgiving Day

New Year’s Holiday

27th (Sat) December,2025 - 3rd (Sat) January,2026

Summer Holiday

12th(Wed) - 14th(Fri) August,2026

Support Contact Methods

During support hours, support may be contacted via the following methods

Phone via +81-3-3237-9003
Support request page


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