Business Hours

9:00am – 6:00pm. (JST UTC+9)
Mon. - Fri.

Support is closed on the following Public holidays

date		Japanese holidays
January	1	New Year’s Day
	12	Coming-of-Age Day
February	11	National Foundation Day
	23	The Emperor’s Birthday
March	20	Vernal Equinox Day
April	29	Showa Day
May	3	Constitution Day
	4	Greenery Day
	5	Children’s Day

date		Japanese holidays
May	6	Substitute holiday
July	20	Marine Day
August	11	Mountain Day
September	21	Respect-for-the-Aged Day
	22	National holiday
	23	Autumnal Equinox Day
October	12	Health and Sports Day
Novenber	3	Culture Day
	23	Labor Thanksgiving Day

date		Japanese holidays
January	1	New Year’s Day
	12	Coming-of-Age Day
February	11	National Foundation Day
	23	The Emperor’s Birthday
March	20	Vernal Equinox Day
April	29	Showa Day
May	3	Constitution Day
	4	Greenery Day
	5	Children’s Day
	6	Substitute holiday
July	20	Marine Day
August	11	Mountain Day
September	21	Respect-for-the-Aged Day
	22	National holiday
	23	Autumnal Equinox Day
October	12	Health and Sports Day
Novenber	3	Culture Day
	23	Labor Thanksgiving Day

New Year’s Holiday

27th (Sat) December,2025 - 3rd (Sat) January,2026

Summer Holiday

12th(Wed) - 14th(Fri) August,2026

During support hours, support may be contacted via the following methods

Phone via +81-3-3237-9003
Support request page