Business Hours

9:00am – 6:00pm. (JST UTC+9)
Mon. - Fri.

Support is closed on the following Public holidays

date		Japanese holidays
January	1	New Year’s Day
	13	Coming-of-Age Day
February	11	National Foundation Day
	23	The Emperor’s Birthday
	24	substitute holiday
March	20	Vernal Equinox Day
April	29	Showa Day
May	3	Constitution Day
	4	Greenery Day
	5	Children’s Day

date		Japanese holidays
May	6	substitute holiday
July	21	Marine Day
August	11	Mountain Day
September	15	Respect-for-the-Aged Day
	23	Autumnal Equinox Day
October	13	Health and Sports Day
Novenber	3	Culture Day
	23	Labor Thanksgiving Day
	24	substitute holiday

date		Japanese holidays
January	1	New Year’s Day
	13	Coming-of-Age Day
February	11	National Foundation Day
	23	The Emperor’s Birthday
	24	substitute holiday
March	20	Vernal Equinox Day
April	29	Showa Day
May	3	Constitution Day
	4	Greenery Day
	5	Children’s Day
	6	substitute holiday
July	21	Marine Day
August	11	Mountain Day
September	15	Respect-for-the-Aged Day
	23	Autumnal Equinox Day
October	13	Health and Sports Day
Novenber	3	Culture Day
	23	Labor Thanksgiving Day
	24	substitute holiday

New Year’s Holiday

27th (Fri) December,2024 - 3rd (Wed) January,2025

Summer Holiday

12th(Tue) - 15th(Thu) August,2025

During support hours, support may be contacted via the following methods

Phone via +81-3-3237-9003
Support request page